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FAQCan I ensure that my order and personal details are secure?The Hobby Junction online store uses a secure server with 128 bit SSL encryption through Rapid SSL. You can pay for your order via PayPal using Visa, Master Card, or a direct transfer via your bank account under the PayPal secure connection. Our registration and checkout pages are 128 bit SSL encrypted, and you can rest assured that we will never share your personal details. Can I pay for my items by cheque or money order?Yes, if you prefer, you can mail your payment to us. Please enter the order online and in the credit card selection select "pay via cheque or money order". This will allow us to reserve your purchases for you. Payment options include cheque or money order. When paying with a cheque, shipping will be delayed to allow your payment to clear the bank. Once your payment arrives and has been cleared, your order will be prepared and shipped. Under no circumstance will items be shipped prior to payments being cleared. Do you accept returns?We gladly accept returns within 2 weeks of date of delivery on faulty items. We will not accept return for items that you have simply changed your mind. You must email us at admin@hobbyjunction.com.au to receive a Return Item confirmation. All items must be received back from you in the same condition as we sent them. The items must be undamaged, and in condition to re-sell. You must pay the return return shipping charges and insure the package. We will refund the purchase price (less shipping & handling) upon receiving the item(s). If the item s |
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